Terms of service

 

TERMS OF SERVICE

Knakrd Apparel
Last updated: January 20th 2026

These Terms of Service (“Terms”) govern your access to and use of the website knakrd-apparel.myshopify.com (the “Site”), operated by Knakrd Apparel (“we”, “us”, “our”).

By accessing, browsing, purchasing from, or using any part of the Site or our services — including mobile and SMS messaging services — you agree to be bound by these Terms. If you do not agree, you must not use the Site or services.

1. ELIGIBILITY & GENERAL CONDITIONS

By using this Site, you represent and warrant that:

  • You are at least the age of majority in your jurisdiction

  • You have the legal capacity to enter into a binding agreement

  • You will not use our Site or services for any unlawful or unauthorised purpose

We reserve the right to refuse service, cancel orders, or terminate access at our sole discretion, to the fullest extent permitted by law.

2. PRODUCTS & SERVICES

All products are subject to availability. We reserve the right to:

  • Limit quantities per order, person, or household

  • Modify, discontinue, or replace products without notice

  • Refuse or cancel orders suspected of fraud, abuse, or policy violation

Product images and descriptions are provided for illustrative purposes only and may vary slightly from actual products.

3. PRICING, BILLING & PAYMENT

Prices are subject to change without notice. We reserve the right to correct pricing errors at any time.

You agree to provide accurate, complete, and current billing and contact information. Payment information is processed securely by third-party providers. We do not store full payment card details.

4. SHIPPING & DELIVERY

Delivery times are estimates only. Knakrd Apparel is not responsible for delays caused by carriers, customs, incorrect address details, or events beyond our control.

Risk of loss passes to you upon delivery.

5. RETURNS & REFUNDS

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms. Nothing in this policy limits your rights under Australian Consumer Law.

6. MOBILE SERVICES & SMS TERMS (BINDING)

By providing your mobile number and opting in, you consent to receive recurring automated promotional and transactional SMS messages from Knakrd Apparel.

6.1 Types of Messages

Messages may include:

  • Order confirmations and shipping updates

  • Abandoned cart reminders

  • Promotional offers and announcements

Consent is not a condition of purchase.

6.2 Message Frequency & Charges

  • Message frequency varies

  • Message and data rates may apply

  • Carriers are not liable for delayed or undelivered messages

6.3 Opt-Out & Support

You may opt out at any time by replying:

  • STOP to cancel

  • HELP for assistance

After opting out, you will no longer receive SMS messages unless you re-subscribe.

6.4 SMS Abandoned Cart Tracking

Our Site uses cookies, pixels, and similar technologies to track items added to your shopping cart, including when a cart is abandoned. This information may be used to trigger reminder messages via SMS or email where you have provided consent.

6.5 Data Use & Sharing (SMS Specific)

Mobile numbers and SMS opt-in data are used solely for Knakrd Apparel communications.

Text messaging originator opt-in data and consent will not be sold, rented, shared, or disclosed to any third parties for their own marketing purposes.

6.6 Supported Carriers

Our SMS program is supported by major Australian and international carriers. Carrier participation may vary.

7. USER CONDUCT

You agree not to:

  • Violate any laws or regulations

  • Infringe intellectual property rights

  • Upload malicious code

  • Abuse promotions, returns, or messaging systems

  • Harass, threaten, or harm others

We may suspend or terminate access for violations.

8. INTELLECTUAL PROPERTY

All content on this Site, including logos, designs, images, text, graphics, and software, is the property of Knakrd Apparel or its licensors and is protected by intellectual property laws.

Unauthorised use is prohibited.

9. THIRD-PARTY SERVICES

Our Site may include third-party tools or links. We are not responsible for third-party content, services, or privacy practices. Use of third-party services is at your own risk.

10. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the Site, products, and services (including mobile services) are provided “as is” and “as available”, without warranties of any kind.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Knakrd Apparel shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or goodwill.

Where liability cannot be excluded, it is limited to the minimum extent permitted by law.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Knakrd Apparel and its affiliates from any claims, damages, or losses arising from your breach of these Terms or misuse of our services.

13. TERMINATION

We may terminate or suspend access to the Site or services immediately without notice if you breach these Terms.

14. GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia, and you submit to the exclusive jurisdiction of its courts.

15. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.

16. CONTACT INFORMATION

For questions regarding these Terms or our services:

Email: hello@knakrd.com
Location: Australia