FAQs

FREQUENTLY ASKED QUESTIONS (FAQ)

Knakrd Apparel
Last updated: 20 January 2026

HOW DO I PLACE AN ORDER?

Once you’ve added your items to the cart, click “Checkout” and follow the prompts to complete your purchase.
You will receive an order confirmation email once your order has been successfully placed.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept the following payment methods:

  • Credit cards

  • Debit cards

  • PayPal

  • Afterpay

  • Bank transfer (via PayPal)

All payments are processed securely.

HOW SAFE IS MY PERSONAL INFORMATION?

Your privacy and security are important to us.

Our website uses Secure Sockets Layer (SSL) encryption to protect all personal and payment information during checkout.

For full details on how we collect, use, and protect your data, please refer to our Privacy Policy.

HOW DOES SHIPPING WORK?

Once your order is placed, your items are carefully packaged and dispatched using a trusted carrier.

  • Tracking details are provided once your order ships

  • You can monitor delivery progress using your tracking number

Because we ship from Australia, delivery timeframes may vary depending on your location.

Estimated delivery times are typically 6–20 business days, depending on destination and carrier processing. Delays can occasionally occur — please allow sufficient time for delivery.

We also offer international shipping, so you can shop with us no matter where you’re located.
For full shipping details, please visit our Shipping Policy page.

WHAT IF I NEED TO RETURN AN ITEM?

No problem.

If you need to return an item, contact us at knakrdapparel@gmail.com and our team will guide you through the return process.

Please ensure your return meets the conditions outlined in our Returns & Refunds Policy.

CAN I CANCEL AN ORDER?

Yes — cancellations are possible within 24 hours of placing your order.

To request a cancellation:

  • Email us within 24 hours of purchase

  • Include your order number and reason for cancellation

If approved, refunds are processed within 24–48 business hours.
Please note that refund timing may vary depending on your bank or payment provider.

Orders that have already been processed or shipped cannot be cancelled.

STILL NEED HELP?

If you have any other questions or need assistance, contact us at:

Email: knakrdapparel@gmail.com
Location: Australia

We’re here to help.