Shipping and Delivery

SHIPPING POLICY

Knakrd Apparel
Last updated: 20 January 2026

This Shipping Policy outlines how Knakrd Apparel processes, ships, and delivers orders placed through knakrd-apparel.myshopify.com.

ORDER PROCESSING

  • Orders are processed within 1–3 business days (excluding weekends and public holidays)

  • During peak periods, launches, promotions, or unforeseen circumstances, processing times may be extended

  • Once an order has been processed, it cannot be modified or cancelled

You will receive a confirmation email once your order has been dispatched.

SHIPPING DESTINATIONS

Knakrd Apparel ships within Australia and internationally.
Available shipping options and pricing are displayed at checkout.

SHIPPING RATES & METHODS

  • Shipping costs are calculated at checkout based on your location and selected shipping method

  • Any free shipping promotions apply only where expressly stated

We reserve the right to change shipping rates at any time.

DELIVERY TIMEFRAMES (ESTIMATES ONLY)

Estimated delivery times are provided at checkout and are not guaranteed.

Delays may occur due to:

  • Carrier delays

  • Customs clearance

  • Weather events

  • Peak shipping periods

  • Incorrect or incomplete address details

Knakrd Apparel is not responsible for delays outside of our control.

TRACKING

  • Tracking information will be provided once your order has shipped

  • It is the customer’s responsibility to monitor tracking and delivery status

INCORRECT ADDRESS / FAILED DELIVERY

  • Customers are responsible for providing accurate shipping information

  • Orders returned due to incorrect or incomplete addresses may incur re-shipping fees

  • We are not liable for lost or delayed parcels due to address errors provided at checkout

LOST, STOLEN, OR DAMAGED PARCELS

Once an order has been marked as delivered by the carrier, Knakrd Apparel is not responsible for:

  • Lost or stolen packages

  • Packages left unattended

If your parcel arrives damaged, contact us within 7 days of delivery with clear photos.

CUSTOMS, DUTIES & TAXES (INTERNATIONAL ORDERS)

  • International orders may be subject to customs duties, taxes, or fees imposed by your country

  • These charges are the responsibility of the customer

  • Knakrd Apparel has no control over customs processing times or fees

REFUSED OR UNCLAIMED PARCELS

If a parcel is refused or unclaimed and returned to us:

  • Original shipping fees are non-refundable

  • Re-shipping costs will be charged to the customer

FORCE MAJEURE

Knakrd Apparel is not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, carrier disruptions, or government actions.

GEO-SPECIFIC SHIPPING INFORMATION

United States (USA)

  • Orders shipped to the United States may be subject to customs inspections, duties, or import taxes

  • Delivery timeframes may vary depending on carrier routing and U.S. Customs processing

  • Knakrd Apparel is not responsible for delays caused by U.S. Customs or local carriers

European Union (EU)

  • Orders shipped to EU member states may be subject to VAT, customs duties, and clearance fees

  • Customers are responsible for any applicable VAT or import charges

  • Delivery timeframes may vary due to EU customs clearance processes

Knakrd Apparel is not responsible for delays or fees imposed by EU customs authorities.

CONTACT

For shipping-related enquiries, contact:

Email: knakrdapparel@gmail.com
Location: Australia

AUSTRALIAN CONSUMER LAW

This Shipping Policy operates in addition to your rights under the Australian Consumer Law. Nothing in this policy excludes or limits those rights.